Your privacy is important to me.
Last updated: 15 August 2026
This Privacy Policy explains what personal information may be collected when you visit isabellepalmdahl.com, how it is used, and the choices you have regarding your information.
1. Who is responsible for your data?
The website is operated by Isabelle Palmdahl.
If you have any questions about how your personal data is handled, you can contact me at:
Email: hi@isabellepalmdahl.com
2. What information do I collect?
I only collect information that is necessary for the purposes described below.
This may include:
- Information you provide directly, such as your name, email address and any information you include when contacting me through the website.
- Website usage information, such as pages visited, interactions with the website, approximate location, device and browser information and other statistical information about how the website is used.
I do not intentionally collect sensitive personal information through this website.
3. How do I use your information?
Information you provide when contacting me may be used to:
- Respond to your enquiry.
- Discuss potential projects or services.
- Arrange consultations or meetings.
- Follow up on communications you have initiated.
Website usage information is used to understand how visitors use the website, identify areas that could be improved and understand which content is useful to visitors.
4. Analytics and website functionality
This website uses Google Analytics 4 to understand website traffic and how visitors interact with the site. Google Analytics provides statistical information that helps me improve the website and understand which pages and content are most useful. Google states that Analytics processes data on behalf of its customers and provides tools for managing GDPR-related requirements.
This website also uses Hotjar to understand how visitors interact with pages through tools such as heatmaps and session recordings. Hotjar is used to identify usability issues and improve the website experience. Hotjar states that it does not sell or share the behavioural data collected through its customers’ websites for advertising purposes.
Analytics and behavioural tracking are subject to your cookie preferences. You can accept, reject or change your cookie preferences using the cookie settings on this website.
For more information about the cookies and technologies used, please see the Cookie Policy.
5. Legal basis for processing
Depending on the situation, personal data may be processed on the following legal bases:
- Your consent, for example when you choose to allow optional analytics or tracking technologies.
- Taking steps at your request, for example when you contact me about a potential project or consultation.
- Legitimate interests, where appropriate, such as maintaining and improving the website and understanding how it is used.
6. How long is your information kept?
Personal information provided through enquiries is kept only for as long as reasonably necessary to respond to your enquiry, manage our communication or fulfil the purpose for which it was provided, unless a longer retention period is required by law.
Analytics information is retained according to the settings configured in the relevant analytics services.
7. Who receives your information?
Your personal information is not sold.
Where necessary to operate the website and provide its functionality, information may be processed by trusted service providers used on this website, such as website hosting, analytics, communication and website functionality providers.
These providers may process information on my behalf and are required to handle it in accordance with applicable data protection requirements.
Google and other service providers may process information outside the European Economic Area where applicable, using the appropriate safeguards required under data protection law. Google provides specific contractual and transfer mechanisms for European data protection requirements.
8. Your rights
You have the right, where applicable, to:
- Access the personal information I hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Request restriction of processing.
- Object to certain processing.
- Request portability of your information.
- Withdraw consent where processing is based on consent.
You can exercise these rights by contacting hi@isabellepalmdahl.com.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your data protection rights have not been respected.
9. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time if the website, services or the way personal information is processed changes.